Frequently Asked Questions
We recommend adding up the number of people you plan to offer headshots to, plus about 5% on top of that as rejecting headshots for poor quality requires retakes. If you don’t get it quite right, don’t worry— you can purchase additional credits at any time within your pass window!
Yes, we can roll your Studio into the equivalent annual plan if you would like to retain access to your dashboard and Studio. Let your sales rep know you’re interested and they can take it from there!
Custom Image Resizing supports our clients who require specific dimensions or printing specifications when exporting images, such as changing the DPI (dots per inch) for printing purposes or exporting images with specific pixel dimensions. Our standard image size is 2000 pixels. If you do need specific sizes, custom image resizing comes with the Essential, Corporate, and Enterprise tiers.
All tiers include your choice of square or circle crops. If you’d like something more custom, such as portrait or landscape, custom crop factors come with the Essential, Corporate, and Enterprise tiers.
Yes! Studio supports multiple poses for clients who are interested in this option (a popular example is having a professional headshot and a fun headshot, to show some personality). Ask your sales rep about adding this option to your Studio.
Yes, you can supply your own backgrounds if you would like. You also have the option to choose from our asset library of popular options, or do a mix of both!